Our Quality Guarantees
At Sunshine Worm Farm, we stand behind every product we sell. Here's our promise to you:
We guarantee that your worms will arrive alive, healthy, and ready to work. Our careful packaging and expedited shipping ensure your worms survive the journey.
What this means for you:
- •If any worms arrive dead, we'll replace them or refund your money
- •Simply contact us within 24 hours with photos
- •No questions asked, no hassle
All our worms are raised organically without any chemicals, pesticides, or synthetic fertilizers. Our castings and tea are pure, natural, and safe for organic gardening.
Certified organic practices:
- •Worms fed only organic materials
- •No pesticides or chemical treatments
- •Safe for children, pets, and wildlife
We carefully inspect all our products to ensure they're free from harmful insects, mites, and pests. Your worms arrive clean and healthy.
Our quality control:
- •Regular inspections of all worm beds
- •Strict hygiene protocols
- •Fresh bedding with every shipment
We ship all orders within 1-2 business days. Most orders arrive within 3-5 business days via USPS Priority Mail.
Shipping benefits:
- •Free shipping on orders over $75
- •Tracking number provided for all orders
- •Temperature-safe packaging year-round
If you're not completely satisfied with your purchase for any reason, we'll make it right. That's our promise.
We're here to help:
- •Expert support via phone and email
- •Free troubleshooting and advice
- •30-day money-back guarantee on all products
Questions About Our Guarantees?
We're here to help! Contact us anytime with questions or concerns.